The Forrester Wave™: Intranet Platforms, Q2 2020

Urs Wermelinger
30.06.20 12:54

LiveTiles named a strong performer with global presence and a rich set of digital employee experience tools

Forrester’s Employee Experience (EX) Index reveals a relationship between technology satisfaction and employee engagement. Employees who are the most engaged in their workplace are also highly satisfied with their collaboration tools and their ability to access the information they need to do their jobs.2 Today’s demands include timely delivery of relevant content via users’ preferred consumption channels — web, mobile, or expressed in the context of other essential enterprise applications.

We are delighted to be identified as one of the strong performers in the intranet category with the third highest score in the market presence category:

"LiveTiles continues to build a global presence and rich set of digital employee experience tools via its services know-how and focused acquisitions. Its strategy is to build a comprehensive set of intelligent workplace capabilities with the intranet as a foundation on which to grow. The vendor has a clear focus on serving large global enterprises and will make investments to extend its platform breadth as well as establish a presence in key markets."

Forrester Wave™: Intranet Platforms, Q2 2020

The report emphasises the importance of personalised experiences and cloud delivery as both critical to intranet adoption. Among our strengths, LiveTiles was noted for its…

" and templating capabilities. Nondevelopers have the ability to tailor and tune the user interfaces, and users can personalize their preferred communication channels, such as Microsoft Teams or mobile notifications."

2: More on the Forrester Report “Forrester’s EX Index: A Deeper Look At The Data.”

Download the full report:


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